A platform that accompanies the growth of Accival
Accival is a company that during the last two years experienced accelerated growth in its operations. Faced with this, it needed to change the email platform to keep up with this pace, since there was no proper management of email accounts, the administration was decentralized, there was little security and high maintenance costs were required by the IT area. .
Likewise, a lot of information was lost along the way. It was complicated and slow to register email accounts when a collaborator left the company (the cancellation process took around two weeks), there was no central console to monitor and audit account activity. In addition to this, there was no management of the data of users who left the company (for example, reference information for other positions or for replacements).
In short, migration was necessary.
To take on the migration challenge, Accival turned to Xertica. The company was looking for a partner who could accompany them in this growth, a partner who has a qualified team of professionals who will exercise leadership in the training and administration and security tasks of the new platform.
Coast to coast communication
Accival makes use of the collaboration and communication tools offered by G Suite and the benefits vary according to the area of the company. In the case of the IT area, the benefit has consisted of having a more agile, simple and centralized administration console. This generates improvements in the productivity of the area since fewer human resources are now needed to manage the platform.
“For the Marketing area, the benefit has been reflected in more collaboration between work teams: they now have robust and very granular Google Sheets reports, they run faster and support collaboration and editing from different areas,” highlights Manfred. Hohenleitner, Chief Technology Officer at Accival. Additional benefits worth highlighting: better management of agendas through Calendar, timely management of meeting room times, better coordination to take advantage of shared resources (cars, rooms, etc.).
Accival has a presence in the main cities, airports, tourist areas and urban areas of Ecuador. This reality required a remote communication tool. In that sense, Meet has helped a lot in meetings for remote access of collaborators in different parts of the country, in different time zones and in opposite locations “from coast to coast”: Accival is in most of the airports in Ecuador.
The change management led by Xertica consisted of support for the migration (which lasted a month), the transfer of DNS for the domain and the provision of courses through the platform yoaprendoapps.com.
