The CHALLENGE
One of the main challenges IVI DMC Enterprises faced was the lack of efficiency in communication and the loss of information due to the dispersed use of various tools. This generated difficulties in maintaining the traceability of communications and affected the conduct of operations, creating a significant information bias. Furthermore, the fact of depending on a physical server made hybrid and collaborative work difficult, increasing the response times of the work teams.
THE SOLUTION
To address these challenges, IVI DMC Enterprises and Xertica implemented Google Workspace Business Standard. This solution allowed them to access shared drive functionality, creating a centralized repository of information where users in the organization could consult and store relevant data. With this tool, all communication spaces were unified in one place, which facilitated traceability and prevented the loss of information.
“Most of our documents are in the Google cloud and we have control thanks to permissions. Using the tools provides us with many areas of opportunity as the company evolves. Automating processes and working in a hybrid way without depending on physical servers is of great support. That information is not left behind as we grow is priceless.” Ibrahyn OLIVAS, Applications Administrator.
RESULTS AND BENEFITS
The implementation of Google Workspace Business Standard has brought with it a number of positive results and benefits for IVI DMC Enterprises:
1. Improvement in communication: Thanks to Google Workspace tools, the company has managed to centralize all communication spaces in one place. This has facilitated collaboration between team members and ensured traceability of communications. As a result, information loss has been eliminated and efficiency in internal communication has been significantly improved.
2. Reduction of information bias: With Google Workspace, IVI DMC Enterprises has achieved a significant reduction in information bias. By centralizing information and providing users with a shared repository, it has been ensured that everyone has access to the same up-to-date information. This has eliminated discrepancy and created a more transparent and trustworthy work environment.
3. Successful digital enablement: The implementation of Google Workspace has allowed it to successfully advance its digital transformation process. The new licenses and tools provided have improved the management, monitoring and optimization of daily times and processes. This has boosted efficiency and productivity in the work environment.
“I am very happy with the service from Xertica and Google, they have worked in the best way for us. I always recommend them and I will continue to do so. “The relationship between IVI DMC Enterprises and Xertica is based on respect, communication, loyalty and results.” José Manuel Garcia Rebollo, founder.
The collaboration with Xertica and the implementation of Google Workspace have allowed the company to successfully face its challenges, improving efficiency and internal communication. As a result, the company has consolidated its position as a leader in the tourism industry, providing high-quality services and strengthening its customers' experience.
This success story illustrates how the right technology solution can have a transformative impact on an organization, allowing it to achieve new levels of efficiency, productivity and success in its industry. IVI DMC Enterprises is an inspiring example of how the adoption of digital tools can make a difference and pave the way to growth and achieving business goals.
