COLLABORATIVE DIGITAL TRANSFORMATION IN THE PUBLIC SECTOR
The Câmara Municipal de Mococa is a government institution responsible for creating and overseeing the laws in the municipality. With a focus on transparency and accessibility, the Council constantly seeks to optimize its internal processes and improve communication with the public. Innovation is one of its main differentiators.
Xertica.ai, in partnership with Google Cloud, successfully migrated 45 IMAP accounts to Google Workspace, integrating tools such as Gmail, Google Drive, and Google Meet. This resulted in a more collaborative and productive work environment, where members of the Mococa City Council could communicate and share documents more efficiently.
CHANGES IN COLLABORATION AND COMMUNICATION MODELS
Previously, the council used an IMAP system that did not support the current demands of collaboration and communication. The challenges were significant with its IMAP-based email infrastructure, which limited efficient work among council members and staff. The need was for a modern solution that would increase productivity and improve internal interaction.
Through a webinar on digital transformation in the public sector, the Câmara Municipal de Mococa got to know Xertica.ai. In the first approach, the challenges faced with the old email solution were discussed and the need for a more robust and collaborative platform was identified.
RAPID LEARNING CURVE AND EMPLOYEE ADAPTATION TO THE NEW PLATFORM
Before closing the deal, there were concerns about the learning curve and employee adaptation to the new platform. Xertica.ai managed to overcome these objections by offering personalized training and ongoing support.
However, choosing Xertica.ai was a decision based on the company's expertise in complex migration projects, as well as its ability to provide specialized technical support, ensuring a seamless transition. During the project, we exceeded the Council's expectations by delivering the migration ahead of schedule and providing technical support that ensured rapid adaptation to the new platform.
In addition, the team's flexibility, which offered personalized support and additional training, ensured a smooth transition and the rapid adaptation of users to the new tools.
INTEGRATED COMMUNICATION WITH GOOGLE WORKSPACE TOOLS
Xertica.ai successfully migrated 45 IMAP accounts to Google Workspace, integrating tools such as Gmail, Google Drive, and Google Meet. This resulted in a more collaborative and productive work environment, where members of the Câmara Municipal de Mococa could communicate and share documents more efficiently.
According to Fernanda Cavellani, Buyer, Administrative Agent, and member of the Permanent Bidding Commission of the Câmara Municipal de Mococa: "The transition to Google Workspace was a game-changer for the Câmara Municipal de Mococa. The productivity and communication among our members improved significantly after using Google products."
In the end, there was an increase in productivity, with a 30% improvement in the efficiency of internal communications. Additionally, the integration of collaboration tools reduced the time spent on administrative tasks by 20%, allowing the team to focus more on their legislative functions. The transition also facilitated the adoption of remote and hybrid work, ensuring business continuity.
CLOUD: THE FUTURE OF PUBLIC MANAGEMENT
The partnership between the Câmara Municipal de Mococa and Xertica.ai has demonstrated the power of collaboration and innovation in public management. Through the migration to Google Workspace, the Council has transformed its work environment, making it more efficient, collaborative, and adapted to current demands. The rapid adaptation of employees and the positive results obtained demonstrate the importance of investing in technology solutions that drive productivity and internal communication. This digital transformation journey serves as an inspiring example for other public institutions seeking to optimize their processes and offer quality services to the population.
