In the telecommunications and utilities sector, the complexity of managing large volumes of data and dispersed assets, coupled with the need to provide customer support quickly and efficiently, can compromise the quality of services and increase operational costs. Xertica solutions use artificial intelligence to automate critical processes, from environmental risk analysis to visual inspection, ensuring safer and more efficient operations. With AI-based technologies, Xertica accelerators are replicable and scalable, forming complete solutions that overcome the limitations of traditional software. The benefits are:
- Environmental risk analysis: AI identifies areas susceptible to flooding and landslides, as well as assets exposed to risk, allowing proactive and safe mitigation to avoid interruptions in services.
- Automated support: An intelligent chatbot provides fast and efficient support, filtering and responding to the most common requests, freeing up teams to handle more complex issues.
- Automated visual inspection: Using computer vision, it allows failures and problems to be accurately identified, reducing response time and maintenance costs, in addition to enabling the identification of problems before they affect operations and the provision of services.
- Asset Management: With AI asset geolocation and vehicle tracking, resource allocation is optimized, ensuring logistics and maintenance are performed more efficiently and economically.
