Telco & Utilities

AI for Telco & Utilities: Improving operations and delivery of essential services.

In the telecommunications and utilities sector, the complexity of managing large volumes of data and dispersed assets, coupled with the need to provide customer support quickly and efficiently, can compromise the quality of services and increase operational costs. Xertica solutions use artificial intelligence to automate critical processes, from environmental risk analysis to visual inspection, ensuring safer and more efficient operations. With AI-based technologies, Xertica accelerators are replicable and scalable, forming complete solutions that overcome the limitations of traditional software. The benefits are:

  • Environmental risk analysis: AI identifies areas susceptible to flooding and landslides, as well as assets exposed to risk, allowing proactive and safe mitigation to avoid interruptions in services.
  • Automated support: An intelligent chatbot provides fast and efficient support, filtering and responding to the most common requests, freeing up teams to handle more complex issues.
  • Automated visual inspection: Using computer vision, it allows failures and problems to be accurately identified, reducing response time and maintenance costs, in addition to enabling the identification of problems before they affect operations and the provision of services.
  • Asset Management: With AI asset geolocation and vehicle tracking, resource allocation is optimized, ensuring logistics and maintenance are performed more efficiently and economically.

Solution accelerators

Xertica solutions use artificial intelligence to optimize data management, automate service and support strategic decisions, making financial operations more agile.

Smart ChatBot (X-bot)

With the X-Bot you offer 24/7 customer service with conversational AI. Resolve doubts, improve sales and provide efficient technical support for your business.

Semantic Data Accelerator with AI

Integrates and analyzes data with the semantic data accelerator using AI to discover patterns and trends from multiple information sources.

Socioeconomic Development

Discover the socioeconomic development of urban areas from GeoAI. Perform various analyses and capture local investment opportunities.

Environmental Risk Analysis

Analyzes environmental risks with AI, that maps threats such as floods and landslides, helping to prevent and predict impacts.

Visual Inspection

Automate visual inspection using computer vision and AI. Detect errors in images and videos to prevent risks, with real-time alerts.

Geolocation of Assets

Understand properties and essential services in areas with geolocation of assets. Analyze infrastructures with cartographic data and public sources.

AI Vehicle Tracking

Real-time AI vehicle tracking with accuracy of up to 1 meter. Analyze all your fleet data and improve operational logistics.